Posit Science Customer Delight™

We’re here to help.

Posit Science is dedicated to ensuring the success of everyone who uses our programs. Our Customer Delight team provides superior customer service and program support to individuals as well as partner organizations.

Our team offers:

• Technical support – We troubleshoot issues related program installation, connecting to the Internet, sound and display issues, as well as other technical problems.
• Coaching – We provide tips, strategies, and encouragement to assist our customers in finishing Posit Science programs so they get the best program experience and benefits.
• Data interpretation – We can review a customer’s data to help them understand their progress and give an on the spot assessment of overall performance.
• General brain fitness information – We provide general information about how to keep the brain in shape and other activities that customers can do to maintain brain fitness in conjunction with Posit Science programs.

Learning Services
Our Learning Services team provides additional support to residential communities and other organizations that offer Posit Science programs. These services include onsite and web training that incorporates all aspects of Posit Science programs such as:

• How to conduct classroom sessions
• Strategies for recruiting program participants
• Descriptions of the exercises and the science behind how they work
• Common participant concerns and how to address them

For our Authorized Providers, Learning Services also offers web training that includes specific sales advice and best practices delivered by an expert sales representative.

More Information
If you would like more information about Customer Delight—or if you have a specific customer service need or concern that you do not see addressed above—please feel free to contact our team by phone at 1-800-514-3975, or by email at CustomerDelight@PositScience.com, so we can discuss how to resolve your issue.